Last updated: July 20, 2026
These terms cover window cleaning, solar panel cleaning, solar bird proofing, screen cleaning, track detailing, pressure washing, gutter cleaning, and holiday light installation. Artificial turf cleaning is provided by a separate company and has its own terms. See the Lumon Turf Cleaning Terms & Conditions.
These Terms and Conditions govern the cleaning services provided by Bright Home Solar Panel Cleaning LLC, doing business as Lumon Cleaning ("Lumon Cleaning," "we," "us," or "our"). By accepting an estimate, scheduling service, or allowing work to be performed, you ("the customer") acknowledge that you have read, understood, and agree to these terms.
Lumon Cleaning provides exterior and interior cleaning services including exterior and interior window cleaning, solar panel cleaning, solar bird proofing, screen cleaning, window track detailing, pressure washing, gutter cleaning, and holiday light installation. The specific services to be performed are those described in your estimate or work order.
Estimates are based on the property details and conditions described to us at the time of quoting, including window count, stories, roof access, and the condition of the surfaces to be cleaned. If conditions found on site differ materially from what was described, we will notify you and obtain your approval before performing additional work or charging additional amounts. You are never charged more than your estimate without your approval.
Payment is due upon completion of services unless otherwise agreed in writing. If an invoice remains unpaid, we may suspend further service and may recover reasonable collection costs actually incurred, to the extent permitted by law.
We ask that cancellations and reschedules be made at least 24 hours before your scheduled appointment so we can offer the slot to another customer. We do not charge a cancellation fee.
If you sign up for recurring service, we will schedule visits automatically at the agreed frequency. You may change the frequency, skip a visit, or cancel recurring service at any time by contacting us. We will confirm any change in writing.
The customer agrees to provide safe and clear access to all service areas, including gates, side yards, and water sources, and to move or secure vehicles, patio furniture, and fragile items near the work area where practical. Lumon Cleaning is not responsible for delays or incomplete service caused by locked access, obstructions, or conditions that prevent safe work.
The customer agrees to provide access to a working water source and, where required, an exterior power outlet. Lumon Cleaning is not responsible for issues arising from pre-existing plumbing or electrical conditions, irregular water pressure, or defective spigots and hose bibs, except to the extent caused by our own negligence.
Services may be rescheduled due to weather, wind, extreme heat, wet or icy roof conditions, or conditions we reasonably determine to be unsafe. We will contact you to arrange a new date as soon as practical, and rescheduling for these reasons is never charged.
Lumon Cleaning is not responsible for pre-existing damage or deterioration that exists before we begin work, including but not limited to:
Please tell us about any known issues before service so we can plan around them. Where we notice a pre-existing problem during service, we will document it and let you know.
We use professional grade equipment and methods, and we work to get the best result the surface will allow. Some conditions are permanent and cannot be corrected by cleaning. We do not guarantee removal of:
Where we believe a condition will not fully come clean, we will tell you before or during service rather than after.
By approving solar panel, bird proofing, or other roof related services, the customer acknowledges that:
Lumon Cleaning is not responsible for leaks or damage resulting from pre-existing roof, flashing, or installation defects. We are responsible for damage we cause through our own negligence, and claims of that kind are addressed through our general liability insurance.
We do not perform electrical work on solar systems, and we do not disconnect, re-wire, or re-seat panels.
Pressure and soft washing use pressurized water and, where appropriate, cleaning solutions. The customer acknowledges that surfaces in aged or compromised condition can be damaged by water pressure even when correct technique is used. Lumon Cleaning is not responsible for damage arising from pre-existing conditions, including:
We will adjust pressure and method to the surface, and where we judge a surface too fragile to clean safely, we will tell you and decline that portion of the work rather than risk damage.
Gutter cleaning covers removal of accumulated debris from gutters and accessible downspouts. The customer acknowledges that gutter systems, hangers, and fascia in deteriorated condition may fail or loosen during cleaning, and that clearing debris can reveal existing leaks, rust, separated seams, or improper slope. Clearing a downspout does not guarantee correction of an underground or sub-surface drainage blockage. We do not perform gutter repair, reattachment, or replacement.
Holiday light installation is seasonal work performed at height. In addition to the roof access terms above, the customer acknowledges and agrees that:
If you are not satisfied with our work, contact us within 48 hours of service and we will return to address the issue at no additional charge where the concern is within the scope of the service performed. This 48 hour window applies to our satisfaction guarantee only. It does not limit any rights you may have under applicable law, including for property damage or injury.
Lumon Cleaning carries commercial general liability insurance. A certificate of insurance is available on request, before service, at no cost to you. We are happy to provide it to any customer or HOA who asks.
Except for liability arising from our own negligence or willful misconduct, and except where limitation is prohibited by law, Lumon Cleaning's total liability for any claim arising out of a service is limited to the amount paid for that service.
Nothing in these terms limits our responsibility for bodily injury or property damage caused by our negligence or willful misconduct. If we damage your property through our own fault, that is what our general liability insurance is for, and this section does not cap those claims.
To the fullest extent permitted by law, Lumon Cleaning is not liable for indirect, incidental, special, or consequential damages, including loss of use, lost solar energy production or utility savings, loss of business, or diminution in property value.
Cleaning services involve inherent risks, including wet and slippery surfaces, ladders and equipment in use, and active work areas. Except for injuries caused by Lumon Cleaning's negligence or willful misconduct, we are not responsible for injuries to homeowners, tenants, guests, or other third parties occurring during or after service. Please keep people and pets clear of active work areas, ladders, and hoses.
The customer agrees to maintain a safe working environment for our staff. We reserve the right to decline, pause, or stop work if conditions are unsafe, including unstable roof surfaces, exposed wiring, unsafe access, aggressive animals, or severe weather. If that happens we will discuss alternatives with you and you will not be charged for work not performed.
The customer is responsible for disclosing known hazards before service. The customer may be responsible for injury or damage caused by:
All pets must be secured before service begins. Gates may be opened and left open briefly during service. Lumon Cleaning is not responsible for escaped pets or animal related incidents, except to the extent caused by our own negligence. Where bird proofing or nest removal is performed, we follow applicable wildlife protection requirements and will pause work if an active nest with young is present.
By accepting service, the customer grants Lumon Cleaning permission to photograph and record video of the serviced areas of the property for documentation and marketing purposes, including social media, website content, advertising and promotional materials, and before and after comparisons.
We will not publish your full address, your name, or other personal identifying information without your explicit consent.
This permission is royalty free. You may decline photography before service, or withdraw your permission at any time afterward, by emailing us. On withdrawal we will stop using the images going forward and remove them from channels we control, though we may be unable to recall materials already printed or reshared by others.
By submitting our form with your phone number, you consent to receive phone calls and text messages from Lumon Cleaning about your inquiry, quote, and services. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not sell your information, and no mobile information is shared with third parties for marketing. See our Privacy Policy for full details.
We would much rather solve a problem directly. Please contact us first, and we will make a genuine effort to resolve any concern informally.
If we cannot, any dispute arising out of or relating to these terms or our services will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except as stated below. Arbitration will take place in Fresno County, California, or may be conducted by telephone, video, or written submission at the customer's election. Lumon Cleaning will pay all arbitration filing and administrative fees that exceed what it would cost you to file the same claim in California small claims court.
Small claims exception. Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies.
Individual claims only. Claims must be brought in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. If this restriction is found unenforceable as to a particular claim, that claim will proceed in court and the remainder of this section will continue to apply to all other claims.
Your right to opt out. You may opt out of this arbitration section by emailing office@lumoncleaning.com with your name and service address within 30 days of first accepting these terms. Opting out will not affect your service, pricing, or scheduling in any way.
These terms are governed by the laws of the State of California. Subject to the arbitration section above, the parties agree to venue in the state or federal courts located in Fresno County, California.
We may update these terms from time to time. The "Last updated" date above reflects the most recent version. The terms in effect on the date your service is scheduled are the terms that apply to that service. Changes are not applied retroactively.
If any provision of these terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force. Our failure to enforce any provision is not a waiver of our right to enforce it later.
These terms, together with your estimate or work order, form the entire agreement between you and Lumon Cleaning regarding the services described, and supersede any prior discussions or representations on the same subject.
By accepting an estimate, scheduling service, or allowing work to be performed, the customer acknowledges having read and agreed to these terms.
Legal Business Name: Bright Home Solar Panel Cleaning LLC
DBA: Lumon Cleaning
Mailing Address: PO Box 1701, Clovis, CA 93613
Email: office@lumoncleaning.com
Phone: (559) 492-8130
Looking for turf cleaning? See the Lumon Turf Cleaning Terms & Conditions.
This page is provided for general informational purposes and is not legal advice.